We have a range of vehicles to suit your needs. You can choose from saloon (up to 4 passengers), estate (up to 4 passengers and extra luggage space), MPV (up to 6 passengers), executive cars, Minivans.

We provide airport taxis from Bristol and surroundings to an from all UK airports. However, there are certain areas that we do not cover. For more information, send us an email at sales@prolinetaxi.com.

We count passengers as the total number of persons travelling including children and infants.

The luggage space varies across different types of vehicles. The amount of luggage permitted on a certain vehicle is mentioned during the booking process both online and over the phone. We have a range of vehicles to choose from so you can select a larger vehicle such as an MPV if you have a large amount of luggage.

No, as its not mandatory in the taxis. However, should you require one do let us know in the booking form and we will try our best but its not guranteed.

There is no extra charges if your flight is early or delayed as we continuously monitor the status of your flight and work on the basis of scheduled arrival times.

Contact us as soon as possible on +44 790 445 9504. In this case, we will not have despatched a driver since the status of your flight will have been monitored by us. We will place your booking on hold for 24 hours and you can re-book your transfer at no extra cost within this period. Please note that failure to get in touch within 24 hours of flight cancellation will result in no refund.

Your driver will meet you in the arrival hall with your name board. If you do not opt for meet and greet service, then please contact your driver on the number provided and coordinate a meeting point with the driver. Alternatively, you can contact our customer support team on +44 790 445 9504 if you find any difficulties.

Call our 24hr support line on +44 790 445 9504, quoting your transfer reference number or your name and our experienced staff will be able to assist.

Contact us as soon as possible on +44 790 445 9504. We will arrange your transfer for a new date/time free of charge as long as the driver has not been dispatched. If you fail to inform us, this will result in full charge.

In that scenario, please contact us as soon as possible on +44 790 445 9504. We will put your booking on hold and won’t dispatch the driver to the other airport until you or the passenger have authorised us to do so. Additional mileage charges may apply. Please note that failure to contact us within 1 hour of landing will result in no refund.

There will be 50% surcharge on 25th, 26th, 31st December and 1st January. In an event of natural calamity such as flood, landslide, snow or other extreme weather conditions, the amount of surcharge will be notified to you during the booking process.

Our online booking process is clear and easy to understand. But if you prefer to speak to one of our agents you can make a booking on the phone via our reservations line on: +44 790 445 9504

Yes, we are a fully licensed company.

Unfortunately, we don’t accept cash.

We provide airport transfer services to and from all the UK airports.

We do NOT provide a shared service. Our vehicles are sole use vehicles, our prices are per vehicle.

We will recommend you to book at least 24 hours in advance.

Yes, we do transfer to and from all major UK cruise ports.

Any cancellations made within 24 hours of the pick-up time will not be refunded. 10% or £10 whichever is greater will be charged if the cancellation is made before 24 hours of the pick up time . Please note that all cancellations must be notified to Proline Taxi through email at sales@prolinetaxi.com.

Please call us on +44 790 445 9504 and our admin team will help you to locate your driver .